# Meetings





Surface tracks every booked meeting alongside the
[lead record](/platform/leads), not only in a calendar.

<Frame caption="Upcoming meetings, each with the lead score that qualified it.">
    <img alt="Upcoming meetings" src="__img0" />
</Frame>

## The Four States [#the-four-states]

Meetings are listed under their own tab per state.

| State         | What it is                                                                              |
| ------------- | --------------------------------------------------------------------------------------- |
| **Upcoming**  | Booked and still ahead of you. Carries a join link, a reschedule link and a cancel link |
| **Completed** | The meeting happened                                                                    |
| **No-shows**  | Booked, not attended                                                                    |
| **Cancelled** | Called off before it happened                                                           |

Each row shows the lead (linked into the leads table), their
[score](/platform/lead-agents/scoring), the scheduler that produced the booking,
the date, the duration and the location. You can filter by rep.

## Distribution Report [#distribution-report]

The per-team view: total booked, and the split into completed, upcoming,
cancelled and no-shows, for a month, quarter, year or custom range.

Underneath, the same split **per rep**, next to the round-robin weight each one
carries. A rep with a heavy weight and a low completed share is a routing
question, not a performance one.

## What to Watch [#what-to-watch]

**No-shows clustered on one rep.** Usually a calendar or timezone
misconfiguration rather than anything about the leads.

**No-shows clustered on one source.** Curious traffic rather than in-market
traffic. Check that source's score distribution in
[traffic analytics](/platform/traffic/analytics).

**Meetings booked by source.** Which forms, campaigns and landing pages actually
produce meetings, in
[the conversion funnel](/platform/traffic/conversion-funnel) and
[traffic analytics](/platform/traffic/analytics).

<Note>
  [SAM](/platform/sam/overview) can answer **meetings booked*&#x2A; questions, because
  booked meetings are part of the lead and funnel data its tools reach: &#x2A;"rank our
  blog posts by meetings booked"&#x2A; or &#x2A;"which landing pages convert visitors into
  meetings best?"*. It has no tool for the completed, no-show and cancelled
  states, so ask those in the app. See the
  [prompt library](/platform/sam/prompts).
</Note>

## Closing the Loop [#closing-the-loop]

Meeting and deal outcomes flow back through
[System Agents](/platform/system-agents/crm-agents). That write-back is what
lets [scoring](/platform/lead-agents/scoring) learn whether a score was right.